What data we collect
The site has no account registration, shopping cart or online payment. We receive data only through the forms you complete.
- Inquiry form: full name, telephone, email, company (optional), message and the product concerned
- Technical records: IP address, browser and device type, and request time in server logs for security and troubleshooting
- Website statistics: aggregated page views and navigation collected through web analytics
Why we process data
We do not use your inquiry for advertising mailings.
- To contact you with prices and delivery terms in response to your inquiry
- To provide technical advice and help choose the right model
- To provide warranty and after-sales service
- To maintain and improve website performance and security
Who we share data with
We do not sell personal data or pass it to third parties for marketing. Data may be accessible only to providers needed to operate the site, including hosting and infrastructure, email and web analytics providers, and only to the extent needed for those services.
We may also disclose data where Georgian law or a lawful request from an authorised body requires it.
How long we retain data
We retain inquiry data for as long as needed to complete communication and provide subsequent service, including during the warranty period. Technical server logs are retained briefly and then deleted automatically.
Cookies and analytics
The site uses technical cookies needed for its operation and analytics cookies collecting aggregated statistics. You can block or delete cookies in your browser settings, which may restrict some site functions.
Your rights
To exercise your rights, email [email protected]. We will consider your request within the time limits set by Georgian law.
- Receive information about the data we hold about you
- Request correction of inaccurate data
- Request deletion or the end of processing where there is no longer a lawful basis for retaining the data
Security
The site uses encrypted HTTPS connections. We apply technical and organisational measures so only employees who need data for their work can access it.
Contact
For any privacy questions, contact [email protected].